Step 1: Meeting
The first step in our development process is to meet the customer and have an initial meeting to discuss scope of project, design concepts, and address budgetary concerns. The first meeting is by appointment at our office and generally takes an hour. Bring everything with you, including plans, rough drawings or measurements, samples, pictures, and if helpful, please fill out our CUSTOMER QUESTIONNAIRE AND CHECKLIST form. This is a no-obligation and no charge consultation to determine if Monarch Custom Cabinetry is a right fit for you.
Step 2: Estimate
After the initial consultation, Monarch Custom Cabinetry will provide you with an estimate of the cost of your project. We can make another appointment to meet at our office, or can provide via email, to review the Preliminary Pricing Proposal which is an “approximate estimate” based on the information gathered during the initial meeting. If you are satisfied with the estimate, we move to the Design Phase. There are no charges for the initial two meetings.
Step 3: Design
Upon committing to work with Monarch Custom Cabinetry, the next step is to provide sketches and/or computer-generated drawings to begin design process. To begin, a drafting/design fee will be required. The drafting and design fee will be applied to the cost of your cabinetry. We will expend considerable time and effort in these drawings, even before there is a signed contract. The amount of the drafting/design fee will be discussed with you but will be commensurate with the size and scope of your project. If Monarch Custom Cabinetry is hired to complete your project, and a contract is signed, then the entire drafting/design fee will be deducted from the final cost of your project. The drawings shall remain in the possession of Monarch Custom Cabinetry until the drafting fee has been paid. We will come to your home (project site), measure the existing space, discuss appliance selection (if applicable) and define detail design requirements during this step.
Step 4: Retainer, and Contract
Our jobs are usually started on a first-come, first-serve basis. Typically, Monarch Custom Cabinetry has a longer lead-time for our services due to demand and the time-consuming process of designing and constructing custom cabinetry and woodworking. In order to secure a starting date for your project, you will be required to pay a percentage deposit fee at the time of signing your contract. The deposit will vary depending upon the size and scope of the project. The design fee will be fully applied to and deducted from the cost of your project. Sometimes we request a retainer, but most typically, it is 50% down to schedule the job and order materials. Our contract will be fully reviewed with you and will detail, in writing, the scope, cost and payment schedule of your project and will become binding upon signing.
Step 5: Start of Project
After the contract is signed, if necessary, we will confirm actual on-site measurements and to account for any appliances selected by you for your project. Materials will be ordered, followed by the cutting, fabrication, sanding, finishing, and completion of construction of your cabinets.
Step 6: FINAL PAYMENT AND DELIVERY
We will coordinate scheduling and site delivery date. The remaining balance is due prior to delivery/installation. Types of payment accepted: Cash or check – Sorry, no credit cards accepted.
Call today to setup your appointment in advance, we’ll be sure to have the dedicated time required for your project. We look forward to working with you to create beautiful cabinetry that is a reflection of your personal style and flair, and that is suited to your tastes, and your daily living.